Privacy Policy & HIPAA Notice

Your health information is protected. Your trust is essential.

Notice of Privacy Practices (HIPAA)

Effective Date: January 1, 2026

This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

Our Commitment to Privacy

Neuro Recovery Institute is required by federal law (the Health Insurance Portability and Accountability Act, or HIPAA) to maintain the privacy of your protected health information (PHI), to provide you with this Notice of Privacy Practices, and to abide by the terms of this Notice.

How We May Use and Disclose Your PHI

We may use and disclose your PHI for the following purposes without your written authorization:

  • Treatment: To provide, coordinate, or manage your health care and related services. This includes sharing information with physicians, nurses, and other health care providers involved in your care.
  • Payment: To obtain payment for services rendered, including sharing information with your insurance company, Medicaid, or Medicare.
  • Health Care Operations: To conduct quality assessment, training, accreditation, licensing, and compliance activities.
  • Public Health and Safety: As required by law for public health reporting, communicable disease control, and law enforcement purposes.

Your Rights Regarding Your PHI

You have the following rights with respect to your protected health information:

  • The right to request restrictions on certain uses and disclosures
  • The right to receive confidential communications by alternative means or at alternative locations
  • The right to inspect and copy your PHI
  • The right to request an amendment to your PHI
  • The right to an accounting of disclosures of your PHI
  • The right to receive a paper copy of this Notice
  • The right to file a complaint if you believe your privacy rights have been violated

Substance Use Disorder Records (42 CFR Part 2)

Federal regulations (42 CFR Part 2) provide additional protections for records relating to substance use disorder treatment. These records are protected by stricter confidentiality rules than general medical records. We will not disclose your substance use disorder treatment records without your specific written consent, except in limited circumstances permitted by law.

Website & Digital Privacy

When you use our website or contact form:

  • We do not collect personally identifiable information unless you voluntarily provide it.
  • We use standard server logs for security and troubleshooting purposes only.
  • We do not sell, rent, or share your data with third parties for marketing purposes.
  • Forms submitted through this site are sent to secure, HIPAA-compliant email or form-handling services.
  • This website does not use tracking cookies or third-party analytics.

Contact for Privacy Questions

If you have questions or concerns about your privacy, wish to exercise your rights, or wish to file a complaint, please contact our Privacy Officer:

Privacy Officer
Neuro Recovery Institute
Portland, OR
Phone: (844) 674-6789
Email: privacy@neurorecoveryinstitute.org

You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights. We will not retaliate against you for filing a complaint.